Shipping policy

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive shipping and tracking details through your registered email address or phone number.

2. Shipping & Delivery Time

We currently ship orders across India.

  • Standard Delivery: 3–7 business days after dispatch.
  • Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
  • Remote or hard-to-reach locations may require additional delivery time.

Please note that estimated delivery times are not guaranteed.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on selected products or orders above a specified value. Any applicable offer will be clearly mentioned on our website.

4. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number or tracking link where available.

You can use the tracking information to check the current status of your shipment.

5. Delayed or Lost Orders

If your order is significantly delayed or appears to be lost in transit, please contact us with your order number. We will coordinate with the shipping partner to investigate the issue.

Shubh Jyoti is not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, courier disruptions, strikes, incorrect addresses, or other unforeseen events.

6. Incorrect Shipping Address

Please ensure that your shipping address, phone number, and other delivery information are correct before placing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply for reshipment.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible. We recommend taking clear photographs or videos of the package and the product before opening or disposing of the packaging.

This documentation may be required to process a claim.

8. Contact Us

If you have questions about your shipment or delivery, please contact Shubh Jyoti through the contact details provided on our website.

Thank you for choosing Shubh Jyoti.